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Introduction

These instructions are to help academies and trusts submit a claim for NNDR to the Department for Education (DfE).

NNDR is a tax payable on non-domestic property set by the government and collected by the relevant billing authority. All educational settings under the 鈥榓cademy programme鈥� are entitled to tax relief from the billing authority on a significant portion, currently 80%, of the NNDR. We allow these educational settings to claim funding for the remaining NNDR amount.

Eligibility to claim

New claims for 2025 to 2026

From 1 April 2025, some academies will no longer need to claim NNDR as your billing authority will claim on your behalf.

Schools and academies whose billing authority is implementing the central NNDR payment process

Where your billing authority is opted in to the central NNDR payment process and you are not making a claim, DfE will pay your billing authority directly. Your billing authority will send you an invoice - this is for your information only.

You will also receive a remittance advice from DfE with a balancing credit and debit. On the remittance advice you will be provided with the following information:

• a credit which will be marked as 鈥楩OR INFOR NNDR GAG adjustment yyyy-yyyy鈥�. This should be matched against the 鈥榝or information only鈥� invoice you received from your billing authority

• a debit marked as 鈥楩OR INFO NNDR Bill adjustment yyyy-yyyy鈥�. This should be matched with the amount DfE has paid your billing authority

To summarise, these lines on the remittance advice and the invoice you receive are for your accounting records only, and the funds will pass directly from DfE to your billing authority and bypass your bank account.

Schools and academies whose billing authority is continuing with their existing payment process

If your billing authority is not implementing the central NNDR payment process as of 1 April 2025 and, therefore, continuing with their existing payment process, you will need to submit a claim.

Adjustments for previous years

All academies and trusts can use the claim form to adjust previously paid claims for the following financial years:

• 2024 to 2025
• 2023 to 2024
• 2022 to 2023
• 2021 to 2022
• 2020 to 2021
• 2019 to 2020 - to note, this will be the last year that you can claim any adjustments for this financial year

Making a valid claim

When making a claim, it is important to note the following eligibility criteria:

• we do not provide NNDR funding for periods prior to academy conversion. If your conversion date falls within a financial year, then you will be able to claim from the date of conversion to the end of March of that year and thereafter
• unoccupied properties do not qualify for NNDR funding
• to receive NNDR relief from DfE, properties must be occupied and used for education, with pupils attending classroom-based learning
• NNDR claims should only be submitted for academy buildings
• buildings used solely for administrative tasks are not eligible for this funding
• office and premises which are rated separately from the main school site are not eligible for聽NNDR听蹿耻苍诲颈苍驳
• rented facilities are not eligible for聽NNDR听蹿耻苍诲颈苍驳
• where a billing authority has issued a separate rates bill for the school premises and the maintained nursery premises, we will only fund the school premises element
• car parking spaces and premises which are rated separately from the main school site are not eligible for聽NNDR听蹿耻苍诲颈苍驳

You can read further information on eligible educational providers in 鈥榮ection 5: eligible schools鈥� of the national non-domestic rates payment process for schools: operational guidance for billing authorities on the central payment process.

Multi-academy trusts can submit claims on behalf of their constituent academies; however, payments will remain at academy level.

We require total bill values with 80% mandatory relief applied when submitting a claim. You should enter the total bill amount for the year you are claiming.

For example, if your bill shows the total charge amount of 拢2,490.88, then 拢2,490.88 should be entered into the . These instructions are the same for each year.

For academies with multiple bills and buildings, you must combine your bill values and enter these into the form.

To validate your NNDR claim, you may be prompted to upload the supporting bill.

Depending on monthly payment deadlines,聽we聽will make one payment within 3 months of receiving a claim. Depending on when you submit your claim during a month, we will aim to pay most claims within 2 months of submission.

When to claim

Claims can be amended up until this deadline. However, it will not be possible to grant any extensions to the deadline. If you miss this deadline then you will need to wait until the next financial year, noting that there are restrictions on which years you can claim for each year.

Accessing the claim form

Use the to make a claim.

Before you start

Before you start the claims process, you will need:

• to have read this guidance on how to make a claim
• a
• the authority to submit a claim on behalf of your setting and you understand that, as a recipient of this funding, your setting is responsible for protecting public money

You may also be asked to upload a digital PDF copy of your NNDR bill. The bill should show a deduction of mandatory relief. If your bill does not show a deduction of mandatory relief, then you must obtain a new bill from your billing authority.

Sign in to your DfE Sign-in account

We recommend you try your DfE Sign-in credentials as soon as possible to avoid any issues with submitting your form.

Follow steps 1 to 6 below to access your DfE Sign-in account.

1. Access the .

2. When prompted, enter your credentials (your username and password) for authentication.

3. Choose the organisation for whom you are completing the claim form (this is only required if your account is linked to several organisations).

4. The next page will display the details we hold about the organisation you selected when you signed in. This will show the name, address, and unique reference number (URN) or UK provider reference number (UKPRN) of the organisation, as well as the name and email address of the person who signed into DfE Sign-in.

5. If these details are correct, select 鈥楥ontinue鈥� to move to the next page.

6. If you believe these details are incorrect or you are experiencing issues accessing the form, you can contact us via the聽聽and we will investigate.

To complete the form, your account must be connected to the organisation you are making a claim for. You will also need to select 鈥楢dd services to my account鈥� or 鈥楻equest access to a service鈥� from related links within DfE Sign-in page and request access to聽鈥�NNDR services鈥�. Instructions for adding both these additional services to your DfE Sign-in account are explained in the sections below.

If you do not have a DfE Sign-in account

If you do not have a DfE Sign-in account, you will need to create one by following steps 1 to 5 below:

1. Access and select 鈥楥reate a DfE Sign-in account鈥�.

2. Enter your name and email address (use a valid business email address that contains your name. To note, we are unable to accept generic emails, such as 鈥榓dmin鈥� or 鈥榠nfo鈥�).

3. We will send you an email to verify your email address. Copy the code from this email and paste it into the box on the verification page.

4. Create a memorable password that must be at least 14 characters. A good way to create a secure and memorable password is to use 3 random words. You can use numbers, symbols and spaces.

5. Sign in using your new credentials.

You may have noticed the term 鈥榓pprover鈥� when creating your account. An approver is someone at your organisation responsible for controlling who has access to DfE Sign-in and the services within the system. It is usually a senior person, such as an administrator or a manager.

For security reasons you will need the approval of one of your organisation鈥檚 approvers before you can access the form.

Adding an organisation to your DfE Sign-in account

To add a new organisation to your DfE Sign-in account, follow steps 1 to 6 below:

1. Login to your account.

2. Select 鈥極rganisations鈥� from the tab at the top of the page.

3. Select 鈥楻equest access to an organisation鈥� from the 鈥楻elated actions鈥� on the righthand side of the page.

4. Enter the URN or UKPRN of the organisation you wish to add.

5. Select the organisation from search results.

6. Enter comments for the approver and select 鈥楥onfirm鈥�.

Your request will be sent to the approver(s) of your organisation.

Once your request to access an organisation has been approved, you will need to log back in to DfE Sign-in and add 鈥�NNDR service鈥� to your account, by following the steps as outlined in the following section below.

Adding NNDR service to your DfE Sign-in account

To add the NNDR service to your account, follow steps 1 to 6 below:

1. Login to your DfE Sign-in account.

2. Select 鈥楽ervices鈥� from the tab at the top of the page.

3. Select 鈥楢dd services to my account鈥� from the 鈥楻elated actions鈥� on the righthand side of the page.

4. Select the organisation.

5. Select 鈥楴ational non-domestic rates (NNDR) claims鈥� from the list of services.

6. Select 鈥楥onfirm鈥�.

Once your request to access the NNDR service has been approved, you can follow the steps outlined in聽sign in to your DfE Sign-in account to complete the .

If you need further assistance

If you need help using the DfE Sign-in service, use our where you will be able to request further assistance. When raising a support request, select 鈥極ther鈥�.

If you believe you are eligible to claim but are having problems accessing the form, you can contact us via the聽.

Completing the form

Once you have authenticated through DfE Sign-in and are in the form, you will find a 鈥楽ave and continue鈥� button on each page which will take you to the next page.

The form will remember information you have saved if you sign out or if you leave it open for an extended period. You can resume your submission when you sign back in.

You will be presented with several pages with a series of questions which will ask you to complete information related to NNDR. All questions are mandatory.

Once you have answered all questions, you will be prompted to complete the required declarations before you can submit your form. After submitting your form, you will be advised of the next steps and will receive an email confirmation.

You can edit and resubmit your form until the submission deadline.

Enquiries

If you have any questions about the NNDR process or how to complete the online form, you can contact us via the .

What happens next鈥�

The information you have submitted will be checked and validated.

If there are no issues with your claim, we will process the payment within the expected timescales, and you will receive notifications and payments accordingly.

If we have a query regarding your claim, we will contact you for further information.