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Search groups

.

Select 鈥楢dministrative services鈥�, then 鈥楳anage groups鈥�.

There are 2 ways to find a group:

1. Select 鈥楪roup name鈥�, and then 鈥楽earch鈥�.
2. Select 鈥楽how all groups鈥� to see all groups associated with your business unit.

Select a group

1. Select the group that you want to manage.
2. Select the action you want to perform from the drop down menu: view, update, delete.
3. Select 鈥楴ext鈥�.

Update details: change address

Use the links on the right hand side, to change the group name, address or contact details, or to delete the group.

If you are changing an address:

• the address details will be used to contact the user about their portal account
• it is not linked to the despatch address for applications issued by post
• it will not affect the delivery address of applications needing postal delivery to users within this group

1. Select 鈥楥hange address鈥�.

1. If the address you want to choose is not available, select 鈥極ther鈥�.
2. Overwrite any information shown to add new address details.
3. Once you have either selected an address or given a new one, select 鈥楴ext鈥�.

Confirmation of address change

1. A message confirms the update.
2. Any authorised users in the group who didn鈥檛 share the old group address are listed. If you need to update these, use 鈥楳anage users鈥� and update these individually.
3. Select 鈥榁iew group鈥� to check the updated group details.

Update details: add or update group email address

Select 鈥楪roup name鈥� as instructed above.

Select 鈥楿pdate group鈥�.

Select 鈥楥hange contact details鈥� to update the correspondence email address.

Select 鈥楧ocument Registration Service Correspondence email address鈥� and supply an address for HM Land Registry correspondence and requisitions. Select 鈥楽ave鈥�.

Confirmation of group details

A message confirms the update. Select 鈥榁iew group鈥� to see the display of the correspondence email address.

Logout

When you have completed your tasks, select 鈥楲ogout鈥� at the top of the screen to exit the system securely.