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Types of schemes

Back to work schemes aim to develop your skills and experience, and help you find work.聽Your work coach will know what type of support each scheme includes and whether it could help you move from benefits to work.

Your work coach may refer you to one or more of these schemes:

• training or other help to gain new skills
• work experience
• work trials
• Sector-based Work Academy Programmes (SWAPs):聽training and work experience for particular industries or areas of work
• Restart Scheme:聽regular and tailored one-to-one support

Training or other help to gain new skills

Your work coach will check the skills you have. If you do not have the type of skills employers are looking for, you may be offered support to improve your skills.

You may be asked to:

• meet with a careers adviser to discuss your skills and job aims
• meet with a training provider, such as at a college, to discuss training
• complete a training course

A careers adviser will help you think about:

• what type of jobs you might like to do
• the skills you have
• how training may improve your chances of finding work or a better paid job

A training provider will assess:

• your English, maths, and information and computer technology (ICT) skills
• your spoken language skills, if English is not your first language
• any job-specific skills or qualifications you have
• other skills from previous jobs or work experience

How long training courses last

How much time you spend training will depend on the type of course and the help you need to improve your skills.

Training for specific jobs, such as customer service, usually lasts 1 to 2 weeks. Training to improve your English, maths or ICT skills will usually be longer. Your work coach will explain what the course involves and when you need to attend.

You may need to attend the appointment and complete the recommended training

If your work coach sends you to meet a careers adviser or a training provider, you may need to attend the appointment.

Your benefit may be聽sanctioned聽if you fail to attend, without good reason:

• an appointment with a careers adviser or a training provider
• training courses recommended by your work coach

You may still need to go to jobcentre meetings and look for work

If being on training will stop you going to jobcentre meetings or doing other things set out in your claimant commitment, you must contact your work coach in advance.

What happens if you get a job

You must tell us if you find paid work.

If you get Universal Credit and find paid work you may:

• still be able to claim Universal Credit
• no longer have to attend jobcentre meetings

Work experience

If you have little or no work history, work experience can help you:

• gain many of the skills employers need
• add experience to your CV and job application forms
• show potential employers that you can work in a professional environment like theirs
• get a聽reference for a job application

Although most useful for young claimants, work experience placements are open to suitable and eligible claimants of all ages.

Work experience also helps you to:

• improve your job prospects
• see what skills and behaviours employers want from people
• see how your skills fit into the workplace
• build your confidence
• show an employer the skills that you have

What being on work experience involves

This will vary. Some examples include working in an office, warehouse, retail store or restaurant. Work experience placements are run by employers known as 鈥榟ost employers鈥�.

The host employer will explain your duties.

They could include things like:

• customer service
• stock management
• administrative duties

You鈥檒l need to meet the same standards of behaviour as other people you鈥檒l be working with, for example:

• attendance
• timekeeping
• personal hygiene and appearance
• following all health and safety rules given to you by the host employer

How long work experience lasts

Work experience lasts for 2 to 8 weeks.聽You鈥檒l normally be expected to attend for 25 to 30 hours a week.

If the host employer offers you an apprenticeship (a paid job with training), and you accept, you can do up to 4 extra weeks of work experience while the paperwork for your apprenticeship is completed. You鈥檒l keep getting benefit until your apprenticeship starts.

When you can take part

You can take part in work experience placements as soon as your Universal Credit or JSA claim is accepted.

How to get a work experience opportunity

You may find an opportunity yourself or your work coach will find a placement.

If you find an opportunity yourself, let your work coach know. They can ensure the employer is suitable and is offering a quality work experience opportunity.

Depending on the employer you may have to apply for work experience. This might mean completing an application form or attending an informal interview. This will help you to build up your job application skills.

Your work coach will ask you to sign a data consent form, so they can share your information with the host employer.

Work experience placements are voluntary

Deciding to accept the offer of a work experience placement is voluntary. Once you鈥檝e agreed to attend the work experience placement, it is in your best interest to attend and participate, but it is not something you鈥檙e required to do.

If you decide not to take up or complete work experience, your benefit will not be reduced.

If you鈥檙e offered a job, you may need to accept it

If you鈥檙e offered a job during or following your work experience, your work coach is likely to encourage you to accept it, and you will usually need to accept it. If this happens and you do not accept the job, without good reason, your benefit could be聽sanctioned.

You may still need to go to jobcentre meetings and look for work

If being on the work experience placement will stop you going to jobcentre meetings or doing other things set out in your claimant commitment, you must contact your work coach in advance.

What happens if you get a job

You must tell your work coach if you find paid work.

If you get Universal Credit and find paid work you may:

• still be able to claim Universal Credit
• no longer have to attend jobcentre meetings

Work trials

Work trials are a trial period for an actual job. They are a great way for you and the employer to see if the job is a good fit, before you start.聽

You鈥檒l keep getting your benefit and will not be paid a wage while you are on the trial.

During the trial, you鈥檙e the only person being considered for the vacancy. This means that the job is yours if both you and the employer are satisfied following the trial period.

The employer must have an actual vacancy that they are looking to fill. The vacancy must:

• last for 16 hours a week or more
• be expected to last at least 13 weeks
• be based in the UK

How long work trials last

You decide the length of each work trial with the employer. The initial trial period should just be for a few days. If you and the employer agree, this can then be reviewed and extended.

In exceptional circumstances, a trial can last up to 30 working days, over a period of no more than 6 weeks.聽

Work trials are voluntary

Participation in a work trial is voluntary. However, you should take advantage of this opportunity to overcome any doubts you or the employer might have.

You do not have to accept the offer of a job after the trial

Work trials are designed to help you make the correct decision in accepting a job. If you鈥檙e offered the job or an apprenticeship during or following the work trial, you decide whether you want to accept it or not. You do not need to accept it as part of your benefit claim.

You must still meet the requirements in your claimant commitment

While on work trial you must still meet the requirements set out in your claimant commitment, including attending meetings with your work coach.聽

If you feel your work trial will stop you doing the things set out in your claimant commitment, you must contact your work coach in advance.

Sector-based Work Academy Programmes (SWAPs)

SWAPs give you training and work experience for particular industries or areas of work. They are available in England and Scotland.

They help develop the skills and behaviours employers are looking for in new employees. They are designed to help you build confidence in a way that improves your job prospects and will add to your CV. At the end, you鈥檒l either get a job interview or help with the employer鈥檚 application process.

Employers use the SWAPs scheme to help recruit into job sectors with a high demand for staff. So, the type of SWAP on offer near you will vary.聽

How long SWAPs last

SWAPs last up to 6 weeks.

When you can take part

If you鈥檙e interested in starting a SWAP, speak to your work coach. They will discuss the kind of opportunities available in your local area and if they are suitable for you.

If you accept the SWAP offer, you must attend

Deciding to accept the offer of a SWAP is voluntary. But once you have agreed to start, you may be required to complete the pre-employment training and attend the guaranteed job interview (if included). Your claimant commitment will be updated if this applies to you.

If you do not complete the parts of the SWAP you鈥檙e required to do without good reason, your benefit could be聽sanctioned.

SWAPs also include work experience. This is not something you must do, but it is in your interest to do so. Work experience is invaluable and allows both you and the host employer to see whether you鈥檙e suited to the type of work on offer.

Your benefit will not be sanctioned if you decide not to take up the work experience placement.

You may need to accept the job offered following a guaranteed interview

If you鈥檙e offered a job or an apprenticeship following the SWAP guaranteed interview, your work coach may require you to accept it. If you do not accept the job that鈥檚 offered to you, without good reason, your benefit could be聽sanctioned.

You may still need to go to jobcentre meetings and look for work

If being on the SWAP will stop you going to jobcentre meetings or doing other things set out in your claimant commitment, you must contact your work coach in advance.

What happens if you get a job

You must tell us if you find paid work.

If you get Universal Credit and find paid work you may:

• still be able to claim Universal Credit
• no longer have to attend jobcentre meetings

Restart Scheme

The Restart Scheme gives regular and tailored one-to-one support to develop your employability skills and move you closer to, and into, work. It鈥檚 available in England and Wales.

You鈥檒l usually be referred by your work coach.

When you can take part

You鈥檙e usually eligible to join the Restart Scheme in the following situations:

• you鈥檝e received Universal Credit for at least 6 months
• you鈥檝e received聽income-based Jobseeker鈥檚 Allowance for at least 6 months
• you were claiming New Style JSA immediately before claiming Universal Credit, and the total time claiming New Style JSA and Universal Credit adds up to more than 6 months

How long the Restart Scheme lasts

Support lasts for up to 12 months, or until you find work, or your personal circumstances change.

If you stop claiming Universal Credit or JSA, you鈥檙e still eligible to continue on the Restart Scheme. But taking part in the scheme is voluntary.

What will happen during the Restart Scheme

You鈥檒l work with your Restart Scheme job coach throughout your journey back into employment.

Restart Scheme participants will get:聽

• a skills assessment
• a tailored action plan
• fortnightly sessions with a caseworker
• access to a wide variety of support such as job-specific training, employability skills and interview practice
• work opportunities

If your work coach has referred you to the Restart Scheme, you must attend

You must attend work coach appointments about the Restart Scheme. Once you鈥檝e begun the Restart Scheme, you must take part in all sessions and activities.

If you do not complete the parts of the Restart Scheme you鈥檙e required to do, without good reason, your benefit could be sanctioned.

You must still meet the requirements in your claimant commitment

While on the Restart Scheme you must meet the requirements set out in your claimant commitment, including attending regular meetings with your work coach.

If you feel taking part in the Restart Scheme will stop you doing the things set out in your claimant commitment, you must contact your work coach in advance.

Help with costs

While you鈥檙e taking part in a back to work scheme, you may need to pay for:聽

• travel to the employer鈥檚 place of work or to where the training is held聽
• 肠丑颈濒诲肠补谤别听
• smart clothing聽for interviews or to start聽work聽

You might be able to get help to pay for these if the costs are a barrier to you achieving the goals in your claimant commitment.聽

If you鈥檙e taking part in the following schemes, your work coach will tell you if you qualify for help with costs and how you apply:聽

• training or other help to get more skills聽
• 厂奥础笔蝉听
• work experience聽
• work trials聽

During your time on the Restart Scheme, the scheme provider should provide funding for travel, childcare, and other expenses to help you take part and get back into work.

You鈥檒l need to pay for meals bought while you take part in any back to work scheme.

Sanctions

Your claimant commitment sets out what you鈥檙e expected to do to keep receiving your benefit. It includes what you need to do to keep in contact with your work coach and the things you must do to prepare for and look for work. 聽

You may be expected to take part in the schemes in this guide.聽

If you do not take part in an employment scheme when your work coach tells you to, without good reason, your benefit payments could be reduced. This is known as a sanction.

If you鈥檙e asked to leave a scheme because of gross misconduct, such as stealing, violence or verbal abuse your benefit payments could be sanctioned.

Find out more about sanctions:

• Universal Credit sanctions
• Jobseeker鈥檚 Allowance sanctions

Other back to work support

Your work coach can discuss other local support available through your jobcentre, for example:

• apprenticeships聽combine practical training in a job with study
• 聽help you develop new skills that employers are looking for
• 聽offers tailored support if you鈥檙e over 20, have been made redundant and live in Wales

Job search and careers advice websites

Skills for Careers聽

聽has career ideas and training you can do at your own pace.

箩辞产丑别濒辫听

听丑补蝉听, advice on looking for jobs, help with CVs, applications and interview support. It includes links to some national recruitment schemes and help if you鈥檙e聽.

Careers Wales

聽lists the聽聽and has advice on聽.

My World of Work, Scotland

聽has information and support on jobs, careers and training.