Details about cookies on ÒÁÈËÖ±²¥
ÒÁÈËÖ±²¥ puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. Find out more about the cookies we use, what they’re for and when they expire.
Cookies that measure website use
We use Google Analytics cookies and a Real User Monitoring (RUM) cookie from SpeedCurve to collect information about how you use ÒÁÈËÖ±²¥.
We use the following Google Analytics cookies on ÒÁÈËÖ±²¥:
Name | Purpose | Expires |
---|---|---|
_ga | These help us count how many people visit ÒÁÈËÖ±²¥ and other government digital services by tracking if you’ve visited before | 2 years |
_gid | These help us count how many people visit ÒÁÈËÖ±²¥ and other government digital services by tracking if you’ve visited before | 24 hours |
_ga_S5RQ7FTGVR | Used by Google Analytics to find and track an individual session with your device | 2 years |
You can opt out of Google Analytics cookies on the ÒÁÈËÖ±²¥ cookies page or by installing the .
You can read Google’s overview of .
Other government digital services also use Google Analytics cookies to collect information about how you use them and they share this information with us. Each digital service has its own consent mechanism and cookie policy that provides more information about their use of cookies.
The ÒÁÈËÖ±²¥ Privacy Notice has more information about the data we collect using Google Analytics cookies and information we receive from other digital services.
We also set our own cookie to understand how people move through the site:
Name | Purpose | Expires |
---|---|---|
analytics_next_page_call | This lets us know the next page you visit on ÒÁÈËÖ±²¥, so we can make journeys better | When you close your browser |
SpeedCurve RUM sets the following cookie:
Name | Purpose | Expires |
---|---|---|
lux_uid | This lets us understand the web performance you experience while on ÒÁÈËÖ±²¥ | 1 day or 30 minutes of inactivity |
Comparing different versions of a webpage
We sometimes use analytics to try out different versions of pages to see which work better for users (‘multivariate testing’). We’ll save a cookie so that you consistently see the same version when browsing ÒÁÈËÖ±²¥.
The cookie name will change but will be in the form ‘ABTest-[Test name]’ where the ‘Test name’ describes which part of ÒÁÈËÖ±²¥ is being tested.
This type of cookie will usually expire after between 1 and 4 weeks, but this may be longer for more in-depth tests.
If you have not opted in to this type of cookie, you’ll see the standard version of the page being tested.
JavaScript detection
We measure how many people visiting ÒÁÈËÖ±²¥ are using JavaScript, so that the site works for as many users as possible.
Name | Purpose | Expires |
---|---|---|
JS-Detection | This tells us if you are browsing ÒÁÈËÖ±²¥ while running JavaScript | 1 year |
Cookies that help with our communications and marketing
Some ÒÁÈËÖ±²¥ pages may contain content from other sites, like YouTube or Flickr, which may set their own cookies. These sites are sometimes called ‘third party’ services. This tells us how many people are seeing the content and whether it’s useful.
In addition, if you share a link to a ÒÁÈËÖ±²¥ page, the service you share it on (for example, Facebook) may set a cookie. We have no control over cookies set on other websites - you can turn them off, but not through us.
YouTube videos
We use YouTube to show videos on some ÒÁÈËÖ±²¥ pages. YouTube sets cookies when you visit one of these pages.
Name | Purpose | Expires |
---|---|---|
_use_hitbox | This is a randomly generated number that identifies your browser | When you close your browser |
VISITOR_INFO1_LIVE | Lets YouTube count the views of embedded YouTube videos | 9 months |
Cookies that remember your settings
These cookies do things like remember your preferences and the choices you make, to personalise your experience of using ÒÁÈËÖ±²¥.
Messages across ÒÁÈËÖ±²¥
We might display a message on all ÒÁÈËÖ±²¥ pages to tell you about an important event or situation. We’ll save a cookie that will let us know how many times you’ve seen it, or if you’ve dismissed it.
Name | Purpose | Expires |
---|---|---|
global_bar_seen | Remembers the number of times you’ve seen the message, or if you’ve dismissed it | 12 weeks |
Surveys
We will sometimes select users to take part in a survey, for example our performance survey. If you take part, or dismiss the survey, we’ll save a cookie that lets us know you’ve seen the message so that we do not show it to you again.
Name | Purpose | Expires |
---|---|---|
govuk_taken[NameOfSurvey] | Saves a message to remember if you’ve taken the survey or dismissed it | 4 months |
govuk_surveySeen[NameOfSurvey] | Saves a message to remember how many times you’ve seen the survey | 2 years |
We use to collect responses to the survey. If you take part, SmartSurvey to track your progress on their website.
Your location
We may give you the option of saving your home nation on pages where guidance is different if you’re in England, Scotland, Wales or Northern Ireland (for example, the UK bank holidays page).
If you save your location, we’ll save a cookie to your device so we can show you the most relevant information next time you visit that page.
Name | Purpose | Expires |
---|---|---|
user_nation | Remembers if you saved your location on pages that can be adjusted based on your home nation | 365 days |
Strictly necessary cookies
Your progress when applying for a licence
When you use the ‘apply for a licence’ service, we’ll set a cookie to remember your progress through the forms. These cookies do not store your personal data and are deleted once you’ve completed the transaction.
Name | Purpose | Expires |
---|---|---|
licensing_session | Set to remember information you’ve entered into a form when applying for a licence | When you close your browser |
Contacting ÒÁÈËÖ±²¥
Name | Purpose | Expires |
---|---|---|
govuk_contact_referrer | This lets us know the last page you visited before using the contact ÒÁÈËÖ±²¥ form | 1 day |
ÒÁÈËÖ±²¥ email subscriptions
If you sign up to receive email notifications from ÒÁÈËÖ±²¥, we will save a cookie if you change your subscriptions. This cookie is deleted when you close your browser.
Name | Purpose | Expires |
---|---|---|
email-alert-frontend_session | This remembers you as you change your email subscriptions | When you close your browser |
Cookies message
You may see a banner when you visit ÒÁÈËÖ±²¥ inviting you to accept cookies or review your settings. We’ll set cookies so that your computer knows you’ve seen it and not to show it again, and also to store your settings.
Name | Purpose | Expires |
---|---|---|
cookies_policy | Saves your cookie consent settings | 1 year |
cookies_preferences_set | Lets us know that you’ve saved your cookie consent settings | 1 year |