Get your service on ÒÁÈËÖ±²¥
Public-facing services in public beta or live must have a starting point hosted on ÒÁÈËÖ±²¥. This is usually a start page.
You should start planning this before your alpha assessment.
Before your alpha assessment
Your service owner or content designer should get in touch with the Government Digital Service (GDS) content team. Do this midway through your alpha, once you’ve got:
- a name for your service
- a set of user needs you know the service needs to meet
- an idea of the sorts of changes to ÒÁÈËÖ±²¥ content you think might be necessary
It’s useful to share anything else you’ve got that explains what your service will do, for example any sketches you’ve done.
Before you get in touch, speak to the people in your organisation responsible for publishing on ÒÁÈËÖ±²¥ - they can chat about your request and help you raise a ticket. Ask them to copy you into the ticket so you can talk to the GDS content team directly.
The GDS content team will consider the impact your service will have on other ÒÁÈËÖ±²¥ content, and assess whether any of that related content needs to change. Throughout the development process, they’ll also:
- work with you to draft a start point for your service on ÒÁÈËÖ±²¥ - this will usually be a start page
- create a feedback page - also known as a ‘done’ page
Once you’ve talked about how your start point on ÒÁÈËÖ±²¥ might look, you can .
The pages will not be published on ÒÁÈËÖ±²¥ until your service has passed its beta assessment.
After your alpha assessment
Once you’ve agreed the start point for your service, you’ll need to get a service domain name.
You must only advertise the URL (or short URL) for your start point on ÒÁÈËÖ±²¥ - and only once it’s been agreed.
It’s important your users start their journey from the ÒÁÈËÖ±²¥ start point for your service. This is because your ÒÁÈËÖ±²¥ start point includes the information a user needs to complete the service.
After your beta assessment
You can begin using your service domain once you’ve passed your beta assessment.
To do this, you’ll need to request your domain name delegation.
Setting up delegation can take up to 5 working days. Once it’s done, use DNS to perform domain validation and set up security certificates for your service.
You’ll also need to contact the GDS content team to let them know to publish your service start point and feedback page.
Related guides
You may also find these guides useful:
- Last update:
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Removed duplicative content that is on the 'Get a service domain' page and clarified when to contact GDS to get a domain name.
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Added detail on when service teams should get in touch with the GDS content team.
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Slightly tweaked process for performing domain validation.
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Guidance first published